This Disclaimer applies to information made available by 1Locol Technologies LTD (“1Locol”, “we”, “us”, or “our”) through https://1locol.com, our mobile applications, and other services operated by us.
Nothing in this Disclaimer excludes, limits, or affects any rights or remedies that you may have under applicable consumer law.
1. Website and App Information
Information made available through the 1Locol website and mobile applications is provided in good faith and is intended to assist users in planning and managing their travel.
While we take reasonable steps to keep information accurate and up to date, we do not guarantee that all information will always be complete, current, error-free, or suitable for every individual circumstance.
Information may change without notice, particularly where it relates to third-party services, destinations, transportation, telecommunications networks, prices, opening hours, schedules, availability, local conditions, or government requirements.
You should independently verify information that is important to your travel plans with the relevant service provider, government authority, transport operator, mobile network operator, or other appropriate source.
2. Travel Information
Information provided through 1Locol relating to destinations, transport, accommodation, activities, attractions, local services, connectivity, payments, entry requirements, or other travel matters is provided for general travel planning and informational purposes.
It is not intended to constitute legal, immigration, medical, financial, safety, regulatory, or other professional advice.
Travel conditions and requirements can change quickly. Where relevant, you are responsible for confirming matters such as:
- visa and immigration requirements;
- passport validity requirements;
- health and vaccination requirements;
- travel restrictions;
- customs and border requirements;
- local laws and regulations;
- transport schedules;
- opening hours;
- safety information; and
- other requirements applicable to your journey.
For official requirements, you should consult the appropriate government authority or other authoritative source before travelling or making material travel decisions.
3. Third-Party Services
1Locol may make available, facilitate access to, integrate with, or provide information concerning products and services supplied by third parties.
These may include:
- eSIM and telecommunications providers;
- mobile network operators and roaming partners;
- airlines and transport operators;
- accommodation providers;
- airport service providers;
- activity and attraction operators;
- payment and financial service providers; and
- other travel-related businesses.
Unless expressly stated otherwise, these third parties are responsible for the products and services that they supply directly to you. This does not apply to an eSIM plan purchased directly from 1Locol: 1Locol is the contractual supplier of that plan even where an independent provider provisions or delivers the underlying connectivity.
1Locol does not control the independent operation of third-party systems, networks, infrastructure, schedules, inventory, or services.
Third-party services may also be subject to the third party's own terms, policies, eligibility requirements, restrictions, and availability.
Nothing in this section limits any responsibility that 1Locol has to you under applicable law or under a contract where 1Locol is legally responsible for providing the relevant service.
4. Availability, Prices and Schedules
Prices, availability, travel times, transport schedules, network coverage, data allowances, opening hours, inventory, exchange rates, and other service information may change.
Information displayed through 1Locol may therefore differ from information subsequently provided by the relevant third-party provider.
Where a price or other contractual term is confirmed to you as part of a completed purchase through 1Locol, your rights in relation to that purchase are governed by the applicable Terms of Service, Refund Policy, provider terms, and consumer law.
General informational content displayed outside a confirmed transaction should not be treated as a guarantee that a particular service, price, schedule, or availability will remain unchanged.
5. eSIM and Connectivity Information
eSIM availability, network coverage, connection quality, speed, roaming capability, and service performance can vary depending on factors including:
- your location;
- your device;
- device compatibility and settings;
- local mobile network availability;
- network congestion;
- roaming arrangements; and
- circumstances outside 1Locol's reasonable control.
Coverage maps, network descriptions, and estimated connectivity information are indicative and do not guarantee uninterrupted coverage at every location.
This does not affect your rights where an eSIM or connectivity service is faulty, misdescribed, unavailable as represented, or otherwise does not conform with applicable consumer law.
6. Maps and Destination Information
Maps, distances, travel times, points of interest, directions, destination descriptions, and similar information may be based on information obtained from third-party sources.
Distances and travel times may be estimates and may vary because of traffic, road conditions, closures, weather, transport disruption, local restrictions, or other circumstances.
You should not rely solely on 1Locol for emergency navigation, safety-critical information, or other situations where inaccurate or delayed information could create a significant risk.
7. External Links
Our website or mobile applications may contain links to websites, applications, or services operated by third parties.
These links are provided for convenience and do not necessarily constitute an endorsement or recommendation by 1Locol.
We do not control third-party websites or services and are not responsible for their content, availability, security, privacy practices, or independent actions.
Your use of a third-party website or service is subject to the terms and policies of that provider.
8. Testimonials and User Content
1Locol may display testimonials, reviews, ratings, photographs, comments, or other content submitted by users.
Testimonials reflect the experiences and opinions of the individual users who provided them. Individual experiences may vary, and a testimonial should not be interpreted as a guarantee that another user will have the same experience.
Where testimonials or other user content are edited for formatting, grammar, length, or clarity, we will not intentionally alter their substantive meaning.
Unless expressly stated otherwise, users providing testimonials are not employees or representatives of 1Locol and their views do not necessarily represent the views of 1Locol.
Where a testimonial, review, or promotion involves compensation, sponsorship, or another material commercial relationship, we will disclose that relationship where required by applicable law.
9. Service Availability
1Locol aims to provide its website, applications, APIs, and other platform services reliably and with a high level of availability.
Where 1Locol expressly provides an uptime commitment for a particular service, we will provide that service in accordance with that commitment and any applicable exclusions.
An uptime commitment may, for example, specify99.9% availability over a defined measurement period. Any such commitment applies only to the service for which it is expressly stated.
Availability commitments may exclude periods of unavailability caused by circumstances such as:
- scheduled maintenance;
- emergency maintenance;
- internet or telecommunications failures outside 1Locol's reasonable control;
- failures or outages affecting third-party infrastructure or service providers;
- mobile network or roaming partner outages;
- force majeure events;
- customer-side device, software, configuration, or connectivity issues;
- misuse or breach of our Terms of Service or Acceptable Use Policy; or
- suspension required for security, legal, regulatory, fraud-prevention, or compliance reasons.
Unless expressly stated otherwise, any uptime commitment made by 1Locol relates to the availability of the relevant1Locol-operated service and does not constitute a guarantee of the availability, coverage, speed, or performance of an underlying mobile network, roaming partner, telecommunications provider, payment network, or other independent third-party service.
Where no specific uptime commitment has been provided for a service, we aim to provide the service reliably but do not guarantee uninterrupted or error-free availability.
Any remedies relating to a failure to meet an expressly stated uptime commitment will be governed by the applicable service terms, agreement, and applicable law.
10. Limitation of Disclaimer
To the maximum extent permitted by applicable law, 1Locol does not accept responsibility for losses arising solely from reliance on general informational content where that content does not form part of a contractual commitment made to you.
Nothing in this Disclaimer excludes or limits:
- any statutory consumer right;
- liability that cannot lawfully be excluded or limited;
- responsibility for services that 1Locol is legally required to provide;
- liability arising from fraud or fraudulent misrepresentation; or
- any other obligation that cannot be excluded under applicable law.
Where you purchase a product or service from 1Locol, the applicableTerms of Service, Refund Policy, and any specific terms presented in connection with that purchase will govern that transaction.
11. Contact Us
If you have questions about this Disclaimer, contact:
1Locol Customer Support
support@1locol.com